Terms of Service

1. Eligibility

You must be at least 18 and authorized to act on behalf of the business you represent.

2. Our services

PresencePro Media provides local visibility, reputation, and marketing services, and offers free informational scans and audits. Scans and audits are provided for informational purposes only, may rely on third-party and publicly available data, and are estimates — not guarantees of any particular result, ranking, or outcome.

3. Text messaging

If you provide your mobile number and opt in, you agree to receive text messages from us as described in our Privacy Policy. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.

4. No guarantee of results

Marketing outcomes depend on factors outside our control. We do not guarantee specific rankings, lead volume, revenue, or results, except where an express written guarantee is provided in a separate service agreement, and only as stated there.

5. Not affiliated with search or AI platforms

PresencePro Media is not affiliated with, endorsed by, or sponsored by Google, or by any other search engine, AI platform, or directory service. Google and the Google logo are trademarks of Google LLC. All other trademarks belong to their respective owners.

6. Fees and engagement

Any paid services, fees, billing terms, and exclusivity arrangements are governed by a separate written service agreement. These Terms govern your use of the website and any free scans or audits.

7. Acceptable use

You agree not to misuse the website, disrupt it, or use it for any unlawful purpose.

8. Intellectual property

All content on this website is owned by or licensed to PresencePro Media and may not be copied or reused without our written permission.

9. Disclaimer of warranties

The website, scans, and audits are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, PresencePro Media will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Total liability for any claim will not exceed the amount you paid us, if any, for the services giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless PresencePro Media and 3Squared Media LLC from claims or damages arising out of your use of the website or services or your violation of these Terms.

12. Governing law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Michigan.

13. Changes

We may update these Terms; continued use after changes are posted constitutes acceptance.

14. AI Employee — Included Usage and Fair Use

Plans that include the AI Employee provide up to 500 AI voice minutes and 1,000 outbound text message segments per calendar month per business location. This allowance is intended to cover normal inbound call and message volume for a single home-service business.

Usage beyond the included allowance is billed at $0.45 per additional voice minute and $0.05 per additional text message segment, or PresencePro Media may offer a custom plan appropriate to your volume. We will notify you when your usage approaches the included allowance and before any overage is billed.

The AI Employee is provided for handling inbound customer inquiries and related follow-up for your business only. It may not be used for outbound telemarketing campaigns, mass or automated dialing, resale or sharing across multiple businesses or locations, or any use that violates applicable law including the Telephone Consumer Protection Act and applicable state calling and messaging regulations. Compliance with call recording, consent, and do-not-call requirements is the responsibility of the account holder.

PresencePro Media may suspend or limit AI Employee usage that materially exceeds the included allowance, that we reasonably believe to be automated, fraudulent, or non-customer traffic, or that creates risk of legal or carrier non-compliance. Where usage is limited, we will contact you first and work with you on an appropriate plan.

15. Contact us

PresencePro Media (a DBA of 3Squared Media LLC), Livonia, Michigan · hello@presencepromedia.com